Privacy Policy

Effective Date: 15th August 2025

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1. Information We Collect

We may collect your name, date of birth, contact details such as address, phone number, and email, along with medical history and scan-related information. Payment details are processed securely through third-party providers. We may also collect website usage data through cookies and analytics tools.

2. How We Use Your Information

Your information is used to provide and manage ultrasound services, contact you regarding appointments or results, maintain accurate medical and administrative records, improve our services and website, and comply with legal and regulatory requirements including CQC standards.

3. Sharing Your Information

We do not sell or rent your data. We may share relevant information with healthcare professionals involved in your care with your consent, regulatory bodies if legally required, and trusted service providers such as payment processors or IT support.

4. Data Storage & Security

Medical records are stored securely in compliance with UK GDPR and the Data Protection Act 2018. We retain patient data for the legally required period, usually eight years for adults. Data is protected through encryption and secure access controls.

5. Your Rights

You have the right to access the information we hold about you, request corrections to inaccurate data, request deletion of your data where legally permitted, withdraw consent to data processing, and complain to the Information Commissioner’s Office (ICO) if you are unhappy with how your data is handled.

6. Cookies

Our website uses cookies to improve your experience and analyse site performance. You can manage or disable cookies in your browser settings.

7. Contact Us

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If you have any questions about this policy or your personal data, please contact:

Nu Scan Ultrasound
Email: [contact@nuscanultrasound.co.uk]